Refund Policy
TotaalTV offers a 7-day money-back guarantee. We value your satisfaction and strive to provide the best service in the industry.
01. Eligibility
Refunds are exclusively available within the first 7 days of your initial purchase. To qualify for a refund, users must demonstrate that they have encountered technical issues that our 24/7 technical support team was unable to resolve.
02. Exceptions
- ✕One-month subscriptions are generally non-refundable.
- ✕Trial accounts or short-term passes.
- ✓Exceptions are only made in cases of total service failure.
03. Refund Process
Initiating a request is simple. Our team is available across multiple channels to assist you with the documentation.
04. Timeline
Once approved, the funds will be returned to your original payment method. Please note that your bank may take additional time to post the transaction.
TotaalTV reserves the right to deny refund requests that appear fraudulent or violate our Terms of Service.
Technical Excellence
Every support ticket is handled directly by senior network administrators to ensure absolute issue resolution.